Customer Service
Customer Service Training Workshops
Roger Reece, keynote speaker

A Customer Service Keynote Presentation

If you are planning a conference, employee event or managers' meeting, choose Roger Reece as your keynote speaker. Roger's dynamic speaking style, humor and spot-on clarity will set the tone for your meeting with a powerful message on customer service. His programs are fun and entertaining, and are focused on the behavioral changes needed to improve customer satisfaction and customer loyalty.

Keynote audience

A Conference Keynote or an Internal Event

Roger Reece can be the opening speaker at your meeting or conference, getting everyone mentally charged up for the program, or he can be the closing speaker, sending the audience home on the right note. If you are planning to include a dinner or awards banquet, you might also consider Roger as your after-dinner speaker. Contact us for Roger's fees for a single presentation or a package. Your package can include multiple presentations, breakout sessions and training modules.

A Motivational Speaker Tag Team

Roger - Buford tag team

Why settle for just one motivational speaker when you can have two for the price of one? If you decide to bring Roger Reece in to deliver a motivational keynote on Customer Service, you can have a second motivational speaker at no extra charge: Roger's alter-ego, Buford P. Fuddwhacker.

When selecting a motivational speaker, you always have a choice to make: humor or substance. Humor is important, and most speakers can generate a few smiles and chuckles, but some speakers get the big laughs. Those big laughs go a long way in changing the mood of the audience and generating real positive energy. But many big-laugh speakers lack any real substance. So you generally have to make a choice between humor and substance. But not with Roger and Buford. Roger delivers substance with smiles and chuckles, and Buford goes for the big laughs.

If you select Roger & Buford as your motivational speaker tag team, Buford will open the program with music, a kazoo band (your audience), big-laugh motivational humor and hilarious audience participation. Buford is the perfect parody of the polyester, glad-hander motivational speaker. He's also a world-famous inventor, and he fills the room with positive attitude babble and bizarre inventions. Within minutes, Buford recruits volunteers from the audience to assist him on stage, and audience members are transformed into Elvis impersonators, American Idol contestants or Chicken Dance instructors.

After Buford's over-the-top opening, he morphs into Roger Reece, and the substance is delivered. In Roger's message on customer service, he quotes Buford Fuddwhacker several times and focuses on the value of customer service and personal behavioral change. Then at the end, Buford returns with another round of big-laugh country humor, audience participation, and a music-filled, motivational grand finale. Where else can you get two motivational speakers for the price of one? The Roger-Buford combination really works with a crowd-pleasing blend of substance and humor. Visit our Fun Motivational Keynotes website ( for more information.

A High-Energy Motivational Experience

Roger Reece Training Serminars

Roger Reece is a dynamic motivational speaker, and will customize a customer service keynote presentation specifically for your group. Roger will set up a conference call with you and key people in your organization to discuss your business, your objectives and the key customer service issues to focus on in the presentation. Then he'll send you a detailed outline for the presentation so you'll know exactly what will be covered.

Roger's speaking style is natural, fun and filled with humor, but very focused on the behavioral changes required for effective customer service. His presentations include personal stories, colorful illustrations and creative use of powerful multimedia imagery. He gets everyone involved as he moves through the audience with a microphone, engaging audience members in the presentation. His detailed research and preparation are always evident as he makes every point relevant for your group. With every presentation he delivers a call to action, focusing on ownership and a commitment to excellent customer service.

A Customer Service Presentation and a Training Workshop

Keynote with Buford Fuddwhacker

You're not planning a conference or business meeting? Then plan a stand alone customer service presentation or mini workshop, but make it a big event. You don't need a big crowd to make it a big event. You just need a little fanfare. Let Buford Fuddwhacker open the presentation with a big-laugh introduction, and bring him back at the end for a grand finale. Bring conference quality to an employee meeting, and watch the humor-substance combination transform the session into a big event that will be long-remembered by every participant.

Do you need a large audience for a big event? Not really. Roger & Buford are a great combination for programs with as few as 6 participants, to conferences of 5,000 or more. What makes it big is the immersive, seamless combination of humor and substance that result in big changes in the participants themselves. Contact us today to plan a big customer service event for your group.






Customer communication


Customer Service keynote


Audience exercise


Roger Reece speaking


Audience interviews


Buford Fuddwhacker entertaining


Opening keynote presentation

Roger Reece Seminars
Customer Service Training Workshops
National Speakers Association